CANCELLATION AND REFUND POLICY
- Cancellation Policy:
- Subscriptions may be cancelled within 14 days of purchase.
- Cancellations must be requested via email or through our customer service portal.
- Refund Eligibility:
- Full refunds are available if cancellation is made within the specified period.
- No refunds for cancellations made after this period.
- Processing Refunds:
- Refunds will be processed to the original payment method within 10-12 days of cancellation.
- Please note, shipping and handling costs are non-refundable.
- Non-Returnable Items:
- Opened or used Lit Boxes are non-returnable and non-refundable.
- Damaged or Incorrect Items:
- In case of receiving damaged or incorrect items, please contact customer service immediately for a replacement or refund.