The Book Therapy

CANCELLATION AND REFUND POLICY

 

  • Cancellation Policy:
  • Subscriptions may be cancelled within 14 days of purchase.
  • Cancellations must be requested via email or through our customer service portal.
  • Refund Eligibility:
  • Full refunds are available if cancellation is made within the specified period.
  • No refunds for cancellations made after this period.
  • Processing Refunds:
  • Refunds will be processed to the original payment method within 10-12 days of cancellation.
  • Please note, shipping and handling costs are non-refundable.
  • Non-Returnable Items:
  • Opened or used Lit Boxes are non-returnable and non-refundable.
  • Damaged or Incorrect Items:
  • In case of receiving damaged or incorrect items, please contact customer service immediately for a replacement or refund.
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